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Frequently asked questions
Is my data private?
Yes. Atlasnote is local-first. Your data lives on your device and is not uploaded to our servers unless you explicitly sync it.
How does sync work?
We use iCloud or local peer-to-peer sync to keep your devices in sync without storing your data on our cloud.
Do I need my own API key?
Yes. You need to provide your own API key (OpenAI, Anthropic, Gemini, etc.) to use AI features. This ensures you have full control and privacy.
What is the pricing policy?
The desktop app is free, and AI features run on your own API key, billed by your AI provider. Briefs, articles, the tools directory, and the Skills directory are free as well. Online courses are paid: both individual courses and the eight-course bundle are one-time purchases with long-term access and no renewal. Every course and bundle price is published on the courses page and visible before you sign in.
Can I get a refund on a course?
Courses are digital content and count as delivered once your entitlement activates, so we do not offer no-reason refunds for “changed my mind” or “bought the wrong one” — please consider carefully before buying. We publish the complete chapter outline, real lesson count, and price before payment precisely so you can decide first. Problems on our side are still refunded: duplicate charges, payment that never activated an entitlement, content that materially differs from what we published, and courses we retire after you bought them. Full rules are in Section 6 of the Terms of Service; email support@atlasnote.ai.
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